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Hixtown 3D Prints

Return & Refund Policy

  • How much time from purchase do I have to request a refund? 30 days
  • Method of refund? To the same form of payment used or store credit.
  • Must the item be new in the box/unopened/like new in order to return? No.
  • How do I initiate a return? Use our contact form on our website, or call us directly at 423-225-7214.
  • Do I need to pay return shipping, a restocking fee, or any other charges? No, we would like to offer a replacement item for just the cost of shipping, if not we will just issue a refund, no return needed.

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